How do I check on the status of my order?

If you would like to check on the status of your order, simply send your email to us (Service@gamefiger.com) or just contact us through our online support.

Why does my order require verbal verification?

Verbal verification is needed because this will help us to double-check your information and make sure everything is correct.And it will make the gold trade safer and faster between us.

Why did the delivery person send me a message and then disappear from the game?

Sometimes the stock ordered is spread across several accounts, and we like to consolidate it for the convenience of the client before the final trade. It is also possible that our character has been disconnected, and attempting to log back into the game. You can contact our online support at anytime you feel unsure about the status of your order.